Fleet management dashboard

Project goal

The goal was to expand the existing Fleet Management tool to include electric vehicles’ KPI in order to have a more complete and customizable overview of the fleet.

My contributions

As a UX Designer, I conducted 2 workshops with the client to understand and define potential electric KPIs.
Analysed and defined how these work compared to Diesel. Translated the KPI requests into a high fidelity clickable prototype and conducted 5 usability tests and design iterations.

Next project: Search engine for chronic diseases

The product

Disclaimer: Due to NDA constraints, I am unable to showcase all real screens, similar data or reveal more of the company involved in this project. All examples and details have been modified and anonymized to adhere to these confidentiality requirements.

Dashboard view

This screen solved the problem for users of having the most important KPI's of their fleet at a glance.

Every widget was created after a use case.

Dashboard customisation view

The dashboard could be modified by selecting/rearranging the widgets.

This solved the problem for the users to see what is only relevant to them.

Notifications bar

This notification bar solved the need to see what is urgent to take care of that could have an impact in performance for the vehicles and drivers.

The problem and solution

Problem: Fleet managers had to dig to find the most important information for them.

Solution: Fleet managers and driver trainers have now relevant data at a glance in a fully customisable dashboard with widgets, including electric vehicles’ performance and battery insights.

Impact: this helps both users to take action where is needed and keep the performance of vehicles and drivers safe and effective.

The process

Conduct desk research and competitive analysis

We conducted desk research and wrote several questionnaires tailored to the user’s roles and experience.

Expert interviews

We conducted online interviews with management, sales stakeholders, experts in engineering, digital services, Data/AI and existing customers with years of experience in the tool.

Ideation and prioritisation

After the analysis of the interview results, we derived hypothesis and opportunities. Conducted a Roadmap workshop session to create prioritisation and Epics.

Design, prototype and testing

We designed concepts first in paper and then figma, and different variations, with these I built a high fidelity clickable prototype in Figma with key use cases. After conducting usability tests, the results allowed for concept iterations. Adapted the new changes and delivered the final result to the client.

The challenges

Understanding how electric vehicles could be compared to Diesel vehicles and on what circumstances
Limited access to the company’s electric vehicles documentation due to sensitivity of information

My takeaways

Learned how to create useful clickable widgets on Figma, and offer different screen variations according to the user’s needs and roles
Learned about the current market challenges regarding Electric vehicles and how fleet managers and companies are slowly adapting them in their fleets
Honed my skills on creating tailored questionnaires according to the user’s experience, role and location, as well as conducting interviews

I loved this project because of the challenge and also loved the ability to give the user opportunities to customise their views. Creating useful widgets is fun! 💞

Widget variations